The general conditions of sale form a contract accessible on your website and / or your application, framing the commercial relation with your customers during online sales. This contract allows you to define your rights and obligations, and those of your customers. For example, it helps you determine who should pay shipping and return charges, your product return or exchange policy, payment terms, and more. The general conditions of sale should generally be accompanied by the Terms and Conditions kit, in order to protect the use of your services and the collection of personal information.